Digital identity solution for up to 6 million people

Our work with BankID focused on testing and rapid integration support, impacting 6 million Czech bank clients accessing diverse applications.

1.6M

users in the first year

potential customers

80%

public service users use BankID

Challenge

Bankovní identita a.s. aims for a world where digital access is easy and barrier-free. With the BankID project, clients simply use their internet banking to log in, linking their bank identity to government registers. This method makes sure the infrastructure and overall solution are highly secure.

Target

DX Heroes helped ensure successful integration testing and rapid support for banks integrating with the BankID platform. The goal was to provide quality assurance, facilitate communication between banks, and ensure smooth end-to-end testing to enable millions of Czech bank clients to access digital identity services.

Our Solution

Our work involved quickly identifying errors using multiple tools and responding to queries to ensure correct integrations. We held weekly meetings with banks to discuss progress and address any challenges:

Ensuring Quality Assurance across all integration touchpoints

Providing rapid support and error resolution

Facilitating communication with banks during integration

Conducting comprehensive integration testing

Implementing end-to-end testing for BankID scenarios

Utilizing testing checklists to ensure thorough coverage

Managing JWT/JWE tokens for secure authentication

Implementing mTLS encryption for secure communication

Results

In our partnership, we swiftly handled inquiries and analyzed the data flow to identify and resolve errors. Regular meetings helped us track and schedule issue resolutions:

Developed test lists for new BankID features, ensuring proper implementation and testing

Collaborative work aided in launching several major banks into production with BankID

Provided digital identities to millions of customers

1.6 million users in the first year of BankID operation

80% of users who log in to government services now use BankID

Successfully integrated all major Czech banks into the platform